Why Choose A Career In HVAC?

HVAC Jobs In Milwaukee And Southeastern Wisconsin!

HIGH DEMAND

Per the US Department of Labor, the HVAC industry has a 15% projected growth rate for the next 10 years. This is much higher than the average occupation.

The SE Wisconsin area has a higher than average demand for professional HVAC technicians and installers.

CONSTANTLY EVOLVING

Technology is ever changing and evolving, making HVAC professionals a valuable commodity.

Working with the newest technologies is fun, challenging and rewarding.

INCOME POTENTIAL

Average income for HVAC professionals is higher than most other trades.

Total control of your own income and career advancements.

JOB SECURITY

Consumer demand for professional HVAC services is at an all time high, and continues to grow.

Skilled trade that is constantly changing and always in demand.

$15,000 Signing Bonus For Service Technicians & Installers!

Based On Experience & Skill Level

EMPLOYMENT OPPORTUNITIES

Service Technicians

Position: Service Technician – Apprentice

Department: Service

Compensation: $15.00 – $17.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday. Overtime (nights and weekends) required during high demand.

Primary Role: To assist and learn how to perform maintenance and light service repairs on residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

Supervisor:  Service Manager

 

Required Qualifications:

• A desire to pursue a career in the HVACR industry.
• Demonstrated basic mechanical aptitude.
• Punctuality.
• Positive attitude.
• Work from 28’ extension ladder and 12’ step ladder.
• Willingness to self-study and learn basic HVAC terminology.
• Willingness to self-study and learn basic of residential heating systems
parts, components & functions.
• Willingness to self-study and learn basic of residential cooling systems
parts, components & functions.
• Willingness to invest in tools of the HVAC trade and learn how to safely use them.
• Willingness to attend and successfully complete an accredited HVAC course of
study.
• Willingness to pursue and obtain industry related credentials (EPA and NATE).
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

 

Job Responsibilities:

• Follow all company policies and procedures.
• Purchase all required tools as listed for an Apprentice Service Technician.
• Always maintain a professional appearance and attitude.
• Follow directions from supervisor and/or dispatcher and complete in a timely manner.
• Report to jobsite location on time as scheduled.
• Communicate to a dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the company’s COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Learn how to acquire new residential maintenance agreements as well as renew existing plans.
• Following company guidelines, inform and educate customers on additional products and services available.
• Learn how to use basic service tools and testing devices.
• Perform filter changes utilizing filter checklist paperwork unassisted.
• Use of company vehicle, tools, equipment, parts and materials are strictly
for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Service Technician: Level 1

Department: Service

Compensation: $17.01 – $23.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday. Overtime (nights and weekends) required during high demand.

Primary Role: To perform maintenance and light service repairs on residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

Supervisor:  Service Manager

 

Required Qualifications:

• Valid driver’s license and insurable driving record.
• Demonstrated basic mechanical aptitude.
• Basic understanding of HVAC terminology.
• Basic understanding of residential heating systems parts, components & functions.
• Basic understanding of residential cooling systems parts, components & functions.
• Ability to identify and safely use basic hand & power tools of the trade.
• Willingness to invest in tools used in the HVAC trade.
• Work from 28′ extension ladder and 12′ step ladder.
• Willingness to attend and successfully complete an accredited  HVAC course of study.
• Obtain EPA certification within 3 months.
• Obtain NATE certifications in gas furnaces and AC systems
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

 

Job Responsibilities:

• Purchase all required tools as listed for Level 1 Service Technician.
• Always maintain a professional appearance and attitude.
• Follow directions from supervisor and/or dispatcher and complete in a timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to a dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the company’s COD policy and collect payment on site unless prior permission from the Service Manager is obtained.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Following company guidelines, inform and educate customers on additional products and services available as well as replacement options.
• Successfully and knowledgeably use basic service tools and  testing devices.
• Develop soldering skills.
• Perform filter changes utilizing filter checklist paperwork unassisted.
• Use of company equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned

Position:  Service Technician: Level 2

Department: Service

Compensation: $23.01 to $30.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday.  Overtime (nights and weekends) required during high demand. Rotating on-call responsibilities.   

Primary Role:  To perform maintenance and service repairs on residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

 Supervisor:  Service Manager

 Required Qualifications:

• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 1 Service Technician required qualifications.
• Successfully completed an accredited HVAC course of study.
• EPA Certified.
• NATE Certified in natural gas furnaces and AC systems.
• Comprehensive understanding of residential heating & cooling system’s parts, components & functions.
• Ability to apply this knowledge in the field with little to no supervision.
• Participate in emergency service on-call rotation schedule.
• Possess all tools as required for a Level 2 Service Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Demonstrate knowledge of service tools and testing devices.
• Demonstrate basic knowledge of electrical and refrigeration principals.
• Demonstrate working knowledge of soldering and refrigeration procedures.
• Demonstrate basic sheet metal abilities.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Willingness to acquire Low Voltage Energy License.
• Willingness to acquire NATE Core Certification.

Job Responsibilities:

• Always maintain a professional appearance and attitude.
• Follow directions from supervisor and/or dispatcher and complete in a timely manner.
• Report to job site locations on time as scheduled.
• Communicate to the dispatcher when arriving and leaving the job site.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Demonstrated knowledge of diagnostic and troubleshooting techniques.
• Develop working knowledge of proper readings and interpretations of testing devices.
• Develop basic knowledge of and ability to layout and install low voltage wiring.a
• Develop basic knowledge of and ability to read and interpret wiring diagrams and blueprints.
• Directly maneuver from one job site to another as dispatched through the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Inform and educate customers of additional products, services, and replacement options in accordance with company guidelines.
• Successfully and knowledgeably use basic service tools and testing devices.
• Develop soldering skills.
• Perform filter changes utilizing filter checklist paperwork unassisted.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Perform after-hours emergency services per on-call rotating schedule.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Develop skills to perform light commercial maintenance per checklist and create grading sheets. (Under the supervision of a Level 3 or higher Service Technician.)
• Other duties as assigned.

Position:  Service Technician: Level 3

Department:  Service

Compensation: $30.01 to $36.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday.  Overtime (nights and weekends) required during high demand.  Rotating on-call responsibilities.

Primary Role: To perform maintenance and high-level service repairs on residential and light commercial heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

Assist with the training and development of lower level service technicians.

Supervisor:  Install Manager

Required Qualifications:

• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 2 Service Technician required qualifications and/or metrics.
• EPA Universal Refrigerant Handling Licensed.
• Low Voltage Energy Licensed.
• Commitment to acquiring NATE Core Certification within 2 years.
• Extensive understanding of residential heating & cooling system’s parts, components & functions.
• Ability to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all tools as required for a Level 3 Service Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Demonstrate knowledge of service tools and testing devices
• Demonstrate basic knowledge of electrical and refrigeration principals.
• Demonstrate working knowledge of soldering and refrigeration procedures.
• Demonstrate working sheet metal abilities.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Demonstrated leadership role; Accountability of the development and training of lower level service technicians.

Job Responsibilities

• Set the standard/example of always maintaining a professional appearance and attitude; Ensure lower level technicians are doing the same.
• Follow directions from supervisor and/or dispatcher and complete in a timely manner; Ensure lower level technicians are doing the same.
• Report to job site locations on time as scheduled.
• Communicate to the dispatcher when arriving and leaving job site.
• Report parts and materials needed to a dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Demonstrate advanced diagnostic and troubleshooting skills of residential and light commercial equipment/systems.
• Assume a training/leadership role in the department to assist in the development of lower level service technicians.
• Successfully and knowledgeably use HVAC trade tools and testing devices.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly report any problems with company vehicle or tools.
• Perform after-hours emergency services per on-call rotating schedule.
• Ability to perform the following with little to no supervision:

• Electrical and refrigeration principals.
• Routine maintenance on a variety of residential and light commercial equipment.
• Layout and install refrigeration piping.
• Layout and install low voltage wiring.
• Read and interpret wiring diagrams and blueprints.
• Diagnose and repair residential and light commercial issues/system failures.

• Other duties as assigned.

Position: Service Technician: Level 4

Department: Service

Compensation:$36.01 to $45.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday. Overtime (nights and weekends) required during high demand. Rotating on-call responsibilities.

Primary Role: To perform maintenance and high-level service repairs on residential and light commercial heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

Assist with the training and development of lower level service technicians.

Supervisor:  Service Manager

Required Qualifications:

• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 3 Service Technician required qualifications and/or metrics.
• EPA Universal Refrigerant Handling Licensed.
• Low Voltage Energy Licensed.
• NATE Core Certified.
• Expert understanding of residential heating & cooling system’s parts, components & functions.
• Ability to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all required tools as needed for a Level 4 Service Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Demonstrate expert knowledge of service tools and testing devices.
• Demonstrate advanced knowledge of electrical and refrigeration principals.
• Demonstrate advanced knowledge of soldering and refrigeration procedures.
• Demonstrate advanced sheet metal abilities.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Demonstrated leadership role; Accountability of the development and training of lower level service technicians.
• Safely able to operate scissor and Genie lifts.

Job Responsibilities:

• Set the standard/example of always maintaining a professional appearance and attitude; Ensure lower level
technicians are doing the same.
• Follow directions from supervisor and/or dispatcher and complete in a timely manner; Ensure lower level technicians are doing the same.
• Report to job site locations on time as scheduled.
• Communicate to the dispatcher when arriving and leaving job site.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one job site to another as dispatched through the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Inform and educate customers of additional products, services, and replacement options in accordance with company guidelines.
• Successfully and knowledgeable use HVAC trade tools and testing devices.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Perform after-hours emergency services per on-call rotating schedule.
• Assume a training/leadership role in the department to assist in the development of lower level service technicians.
• Proficient to advanced skill level working with the following types of systems:

• Light commercial systems 25 tons and under.
• Hoods & walk-ins; up to 1 million BTU systems.
• Full controls; 3V; ProLon.
• VFD systems

• Ability to perform the following with little to no supervision:

• Diagnose/troubleshoot residential and light commercial system failures.
• Expert use and understanding of service tools and testing devices.
• Standard sheet metal applications.
• Electrical and refrigeration principals.
• Routine maintenance on a variety of residential and light commercial equipment.
• Layout and install refrigeration piping.
• Layout and install low voltage wiring.
• Read and interpret wiring diagrams and blueprints.
• HVAC building code knowledge and compliance.
• Air balancing principals, techniques and diagnostics with velometer or hood.
• Calculate equipment efficiencies.

• Other duties as assigned.

Position: Service Technician: Level 5

Department: Service

Compensation: $45.01 to $50.00 per Hour

Schedule: 8:00 am to 4:30 pm Monday through Friday
Overtime (nights and weekends) required during high demand.
Rotating on-call responsibilities.

Primary Role: To perform maintenance and high-level service repairs on all types of residential and commercial heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Assist with the training and development of lower level service technicians.
Develop training programs for the service department as needed.

Supervisor: Service Manager

Required Qualifications:

• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 4 Service Technician required qualifications and/or metrics.
• EPA Universal Refrigerant Handling Licensed.
• Low Voltage Energy Licensed.
• NATE Core Certified.
• Acquire NATE specialty certifications within one year of being a Level 5 technician.
• Expert understanding of residential heating & cooling system’s parts, components & functions.
• Ability to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all required tools as needed for a Level 5 Service Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Demonstrated leadership role; Accountability of the development and training of lower level service technicians.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Expert knowledge of service tools and testing devices.
• Demonstrate expert knowledge of electrical and refrigeration principals.
• Demonstrate expert knowledge of soldering and refrigeration procedures.
• Demonstrate advanced to expert sheet metal abilities.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Safely able to operate scissor and Genie lifts.

 

Job Responsibilities:

• Set the standard/example of always maintaining a professional appearance and attitude; Ensure the lower level
technicians are doing the same.
• Follow directions from supervisor and/or dispatcher and complete in timely manner; Ensure lower level technicians are doing the same.
• Report to job site locations on time as scheduled.
• Communicate to the dispatcher when arriving and leaving job site.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one job site to another as dispatched through the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Inform and educate customers of additional products, services, and replacement options in accordance with company guidelines.
• Successfully and knowledgeable use HVAC trade tools and testing devices.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Perform after-hours emergency services per on-call rotating schedule.
• Assume a training/leadership role in the department to assist in the development of lower level service technicians.
• Ability to perform the following with little to no supervision:

• Advanced diagnostic and troubleshooting techniques of residential and light commercial issues/system failures.
• Expert use and understanding of service tools and testing devices.
• Standard sheet metal applications.
• Electrical and refrigeration principals.
• Routine maintenance on a variety of residential and light commercial equipment.
• Layout and install refrigeration piping.
• Layout and install low voltage wiring.
• Read and interpret wiring diagrams and blueprints.
• HVAC building code knowledge and compliance.
• Air balancing principals, techniques and diagnostics with velometer or hood.
• Calculate equipment efficiencies.

• Advanced to expert skill level working with the following types of systems:

• Light commercial systems 25 tons and under.
• Hoods & walk-ins; up to and greater than 1 million BTU systems.
• Full controls; 3V; ProLon.
• VFD systems.
• City multi-units.
• Chiller systems.
• Refrigeration racks.

• Other duties as assigned.

Installers

Position: Install Technician: Apprentice

Department: Install

Compensation: $15.00 – $17.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday. Overtime (nights and weekends) required during high demand.

Primary Role: To assist and learn how to install residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.

Supervisor: Install Manager

Required Qualifications:
• The desire to pursue a career in the HVACR industry.
• Demonstrated basic mechanical aptitude.
• Punctuality.
• Positive attitude.
• Work from 28’ extension ladder and 12’ step ladder.
• Willingness to self-study and learn basic HVAC terminology.
• Willingness to self-study and learn the basics of residential heating & cooling systems parts, components and functions.
• Willingness to invest in tools of the HVAC trade and learn how to safely use them.
• Willingness to attend and successfully complete an accredited HVAC course of study.
• Willingness to pursue and obtain industry related credentials (EPA and NATE).
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Follow all company policies and procedures.
• Purchase all required tools as listed for an Apprentice Installer.
• Always maintain a professional appearance and attitude.
• Assist with residential heating and cooling installations.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the company’s COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one job site to another as dispatched through the day.
• Learn how to acquire new residential maintenance agreements.
• Following company guidelines, inform and educate customers on additional products and services available.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Install Technician: Level 1

Department: Install

Compensation: $17.01 – $23.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday. Overtime (nights and weekends) required during high demand.

Primary Role: To install residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Assist service department as needed with routine maintenance and demand service calls.

Supervisor: Install Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Met/exceeded all Apprentice level requirements and/or metrics.
• Demonstrated mechanical aptitude.
• Demonstrated understanding of HVAC terminology.
• Working knowledge of residential heating & cooling systems parts, components and functions.
• Ability to identify and safely use basic hand & power tools of the trade.
• Possess all required tools for a Level 1 Install Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Work from 28’ extension ladder and 12’ step ladder.
• Willingness to attend and successfully complete an accredited HVAC course of study.
• Obtain EPA certification within 3 months.
• Obtain NATE certifications in gas furnaces and AC systems.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Always maintain a professional appearance and attitude.
• Perform simple residential installations with confidence, professionalism and accuracy.
• Assist with complex residential installation and commercial installations.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Successfully and knowledgeably use tools and testing devices.
• Working applications of basic:

1. Soldering skills.
2. Sheet metal skills.
3. Electrical wiring skills.

• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Install Technician: Level 2

Department: Install

Compensation: $23.01 to $30.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday
Overtime (nights and weekends) required during high demand.
Rotating on-call responsibilities.

Primary Role: To install residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Assist service department as needed with routine maintenance and demand service calls.

Supervisor: Install Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 1 Install Technician required qualifications and/or metrics.
• Successfully completed an accredited HVAC course of study.
• EPA Certified.
• NATE Certified.
• Comprehensive understanding of residential heating & cooling systems parts, components & functions.
• Ability to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all tools required for a Level 2 Install Technician.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Demonstrated competence:

1. Using tools and testing devices.
2. Of electrical and refrigeration principals.
3. Of soldering and refrigeration procedures.
4. Sheet metal abilities.

• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Willingness to acquire Low Voltage Energy License.
• Willingness to acquire NATE Core Certification.

Job Responsibilities:
• Always maintain a professional appearance and attitude.
• Perform residential installations with confidence, professionalism and accuracy.
• Assist with commercial installations.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Successfully and knowledgably use tools and testing devices.
• Working application of developed:

1. Soldering skills.
2. Sheet metal skills.
3. Electrical wiring skills.

• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Install Lead: Level 3

Department: Install

Compensation: $30.01 to $36.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday
Overtime (nights and weekends) required during high demand.
Rotating on-call responsibilities.

Primary Role: To install residential heating and air conditioning systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Assist with the training and development of lower level Install Technicians.
Assist service department as needed with routine maintenance and demand service calls.

Supervisor: Service Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 2 Install Technician required qualifications and/or metrics.
• Low Voltage Energy Licensed.
• EPA Certified.
• Commitment to acquiring NATE Core Certification within 2 years.
• Comprehensive understanding of residential heating & cooling systems parts, components & functions.
• Ability to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all tools required for a Level 3 Lead Installer.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Demonstrated proficiency:

1. Using tools and testing devices.
2. Of electrical and refrigeration principals.
3. Of soldering and refrigeration procedures.
4. Sheet metal abilities.

• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Actively & professionally assist with the training and development of lower level technicians.
• Set the standard/example of always maintaining a professional appearance and attitude; Ensure lower level
technicians are doing the same.
• Perform full capacity residential installations with confidence, professionalism and accuracy.
• Perform light commercial replacement installations with confidence, professionalism and accuracy.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Successfully and knowledgeably use tools and testing devices.
• Advanced knowledge and working application of:

1. Soldering skills.
2. Sheet metal skills.
3. Electrical wiring skills.

• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Install Lead: Level 4

Department: Install

Compensation: $36.01 to $45.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday
Overtime (nights and weekends) required during high demand.
Rotating on-call responsibilities.

Primary Role: Advanced to expert capabilities designing and installing commercial and residential HVAC systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Assist with the training and development of lower level Install Technicians.
Assist service department as needed with maintenance and demand service calls.

Supervisor: Install Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 3 Lead Installer required qualifications and/or metrics.
• Low Voltage Energy Licensed.
• EPA Certified.
• NATE Core Certified.
• Expert understanding of residential and commercial heating & cooling system’s parts, components and functions. Successfully able to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all tools required for a Level 4 Lead Installer.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Advanced to expert knowledge and working applications of:

1. Light commercial systems > 25 tons.
2. Hoods and walk-ins
3. > 1 Million BTU boiler systems.
4. Complex control systems; 3V; ProLon
5. VFD systems.
6. Tools and testing devices.
7. Electrical and refrigeration principals.
8. Soldering and refrigeration procedures.
9. Sheet metal abilities.

• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Actively & professionally assist with the training and development of lower level technicians.
• Set the standard/example of always maintaining a professional appearance and attitude; Ensure lower level
technicians are doing the same.
• Expertly perform full capacity residential installations with confidence, professionalism and accuracy.
• Expertly perform light commercial replacement installations with confidence, professionalism and accuracy.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Successfully and knowledgeably use tools and testing devices.
• Expert knowledge and working application of:

1. Soldering skills.
2. Sheet metal skills.
3. Electrical wiring skills.

• Proficient knowledge and working application of:

1. Commercial systems 25 tons & under.
2. Hoods & Walk-In systems.
3. 3V Controls
4. ProLon Controls
5. VFD Systems

• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Other duties as assigned.

Position: Lead Installer: Level 5

Department: Install

Compensation: $45.01 to $50.00 per Hour

Schedule: 8:00am to 4:30pm Monday through Friday
Overtime (nights and weekends) required during high demand.
Rotating on-call responsibilities.

Primary Role: Expert capabilities designing and installing commercial and residential HVAC systems in accordance with the company’s approved operating practices and with the highest level of customer care.
Train and develop lower level technicians.
Assist service department as needed with maintenance and demand service calls.

Supervisor: Install Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Met/exceeded all Level 4 Lead Installer required qualifications and/or metrics.
• Low Voltage Energy Licensed.
• EPA Certified.
• NATE Core Certified.
• Expert understanding of residential and commercial HVAC systems parts, components and functions.
• Successfully able to apply this knowledge in the field.
• Participate in emergency service on-call rotation schedule.
• Possess all tools required for a Level 5 Lead Installer.
• Willingness to further invest in tools used in the HVAC trade.
• Able to work from a 28’ extension ladder and a 12’ step ladder.
• Expert knowledge and working experience with / applications of:

1. Commercial HVAC systems > 25 tons.
2. Commercial HVAC systems < 25 tons.
3. Hoods and walk-ins.
4. < 1 Million BTU boiler systems. 5. > 1 Million BTU boiler systems.
6. Chiller Systems.
7. City Multi Systems.
8. Refrigeration Racks.
9. Complex control systems; 3V; ProLon
10. VFD systems.
11. Tools and testing devices.
12. Electrical and refrigeration principals.
13. Soldering and refrigeration procedures.
14. Sheet metal abilities
15. Commercial and residential HVAC designs.
16. Full capacity residential systems.

• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Actively & professionally assist with the training and development of lower level technicians.
• Set the standard/example of always maintaining a professional appearance and attitude; Ensure lower level
technicians are doing the same.
• Expertly perform full capacity residential installations with confidence, professionalism and accuracy.
• Expertly perform light commercial replacement installations with confidence, professionalism and accuracy.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Always adhere to the COD policy.
• Debrief with dispatcher upon completion of each job.
• Directly maneuver from one jobsite to another as dispatched through the day.
• Acquire new residential maintenance agreements.
• Following company guidelines, inform and educate customers on additional products, services available as well as replacement options.
• Successfully and knowledgeably use tools and testing devices.
• Expert knowledge and working application of:

1. Soldering skills.
2. Sheet metal skills.
3. Electrical wiring skills.

• Expert knowledge and working application of:

1. Commercial Systems
2. Hoods & Walk-In systems.
3. 3V Controls
4. ProLon Controls
5. VFD Systems

• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly report any problems with company vehicle or tools.
• Other duties as assigned.

Service Dispatcher

Position: Service Department Dispatcher / CSR

Department: Service

Compensation: Hourly Wage BOE

Schedule: 7:30 am to 4 pm, Monday through Friday
Overtime required during high demand.
Rotating on-call responsibilities.

Primary Role: Service Dispatcher’s primary role is to provide excellent customer service, provide internal support to the service team and to oversee the daily schedule of the service department technicians; scheduling and dispatching each call prioritizing logistics, skill level and availability.

Supervisor: Service Department Manager or Owner

Required Qualifications:
• Minimum of two years’ working experience in high-level customer service applications.
• Able to learn software applications and use with proficiency, accuracy and confidence.
• Advanced working knowledge of Microsoft Office and Google programs.
• Able to work with a team to achieve departmental goals.
• Able to perform own duties independently with little to no supervision.
• Superior organizational and time management skills.
• Able to stay calm and flexible in stressful or fluid working situations.
• Capable of making sound decisions based upon logic and reasoning.
• Expert customer service skills.
• Professional verbal, phone and interpersonal skills.
• Geographical knowledge of our servicing area or ability to read maps.
• High energy personality and leadership qualities.
• Must be reliable, honest and cooperative.
• Expected to be discrete when handling sensitive or confidential information.
• High school diploma or GED equivalent.

Job Responsibilities:
• Perform all duties in accordance with company policies and procedures.
• Represent the company in a professional & ethical manner consistent with the company’s integrity and values.
• Answer incoming calls and assist clients with scheduling appointments and all other inquiries.
• Accurate, dependable and consistent data entry.
• Oversee the coordination of the service technician’s daily routes. Assigning appointments by priority, logistics, skill level and availability. Reassigning appointments as needed throughout the day.
• Debrief service technicians after each call, ensure any needed follow up is coordinated in a timely fashion.
• Assist technicians as needed to obtain parts & materials.
• Maintain the maintenance plan database and contact all plan customers to schedule their maintenance services.
• Conduct post-appointment quality assurance calls.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Swiftly and professionally resolve client or technicians’ concerns. Escalate as needed.
• Assist Service Manager with administrative duties as needed.
• Other duties as assigned.

Install Coordinator

Position: Install Coordinator / CSR

Department: Install

Compensation: Hourly Wage BOE

Schedule: 7:30 am to 4 pm, Monday through Friday
Overtime required during high demand.
Rotating on-call responsibilities.

Primary Role: Install Coordinator’s primary role is to provide excellent customer service to clients, perform all pre & post install admin duties and provide internal support to our install team. Primary contact for clients, installers and vendors to ensure all aspects of installation projects are completed accurately.

Supervisor: Install Department Manager or Owner

Required Qualifications:
• Minimum of two years’ working experience in high-level customer service applications.
• Able to learn software applications and use with proficiency, accuracy and confidence.
• Advanced working knowledge of Microsoft Office and Google programs.
• Able to work with a team to achieve departmental goals.
• Able to perform own duties independently with little to no supervision.
• Superior organizational and time management skills.
• Able to stay calm and flexible in stressful or fluid working situations.
• Capable of making sound decisions based upon logic and reasoning.
• Expert customer service skills.
• Professional verbal, phone and interpersonal skills.
• Geographical knowledge of our servicing area or ability to read maps.
• High energy personality and leadership qualities.
• Must be reliable, honest and cooperative.
• Expected to be discrete when handling sensitive or confidential information.
• High school diploma or GED equivalent.

Job Responsibilities:
• Perform all duties in accordance with company policies and procedures.
• Represent the company in a professional & ethical manner consistent with the company’s integrity and values.
• Answer incoming calls and assist clients with scheduling appointments and all other inquiries.
• Accurate, dependable and consistent data entry.
• Processing various forms of payment including financing.
• Responsible to coordinate installation projects and produce job packets that ensure installers have all information pertaining to the project.
• Maintain a working knowledge of all finance, rebate and reward programs.
• Work closely with Install Manager to ensure installs are scheduled by priority, logistics, skill level and availability.
• Debrief installers after each job is completed, ensure any needed follow up is coordinated in a timely fashion.
• Assist as needed to obtain equipment, parts & materials.
• Produce accurate and professional post-install client close-out packets; Perform all post-install administrative tasks.
• Track all expenses and produce P&L reports for each project.
• Conduct post-appointment quality assurance calls.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Swiftly and professionally resolve client or technicians’ concerns. Escalate as needed.
• Assist Install Manager with administrative duties as needed.
• Other duties as assigned.

Service Manager

Exciting Career Opportunity to Come!

Install Manager

Exciting Career Opportunity to Come!

Sales Consultant

Position: Sales Consultant

Department: Sales

Compensation: Commissions, Spiffs and Bonuses
Target compensation $100,000+

Schedule: Monday through Saturday, with one day off a week and Sunday off as well.
Daily schedule will flex between 8 am and 8 pm.

Primary Role: Sales Consultant’s primary role is to sell the company’s products and services to residential and commercial clients.

Supervisor: Owner and Sales Manager

Required Qualifications:
• Valid driver’s license and insurable driving record / proof of auto insurance.
• 2+ years of in-home consultative sales experience.
• Previous success working directly with consumers in their homes or businesses.
• Capable of using technology to create and sell projects.
• Goal orientated with the aptitude to succeed.
• Exceptional customer service skills.
• Excellent interpersonal & communication skills.
• Great writing skills.
• Professional appearance.
• Superior organizational & self-management aptitude.
• Pipeline generation & management skills.
• Demonstrated understanding of the psychology of sales and the sales process.

Job Responsibilities:
• Perform all sales duties in accordance with company policies and procedures.
• Generate sales in a professional & ethical manner consistent with the company’s integrity and values.
• Prospect & self-generate selling opportunities.
• Embrace & implement evolving sales philosophies, techniques and strategies.
• Keep all appointments with customers as scheduled.
• Conduct all appointments per company approved selling processes, utilizing company approved presentation materials and methods.
• Determine client’s needs & present solutions that resolve their indoor air comfort issues through a listening-based consultation process.
• Present & indorse all promotions.
• Inform and educate clients of the benefits of high efficiency equipment.
• Inform and educate clients about accessories or system enhancement that improve their total indoor air comfort.
• Always present the proposal in person, never deliver via mail, email or fax.
• Present & promote financing on all proposals.
• Fulfill all follow up promises made to clients and all follow up procedures per company policies.
• Generate referrals.
• Participate in sales, or company, meetings, trainings and events.
• Retain and implement knowledge & skills learned from all trainings provided.
• Other duties as assigned.

Warehouse & Logistics

Position: Warehouse & Logistics

Department: Install

Compensation: $15 to $20 per Hour, BOE

Schedule: 8:00am to 4:30pm Monday through Friday.
Overtime (nights and weekends) required during high demand.

Primary Role: To oversee and maintain the internal inventory of equipment, parts, materials and supplies. Perform daily deliveries to job sites. Keep vehicles cleaned and stocked.

Supervisor: Install Manager

Required Qualifications:
• Valid driver’s license and insurable driving record.
• Highly organized and process driven.
• Reliable, trustworthy and honest work ethic.
• Strong ability to effectively mutli-task.
• Must be an excellent team player; Works very well with other.
• Able to work independently with little to no supervision.
• Able to visually identify basic HVAC equipment, parts, materials and supplies.
• Able to visually identify basic HVAC tools.
• Demonstrated basic mechanical aptitude.
• Punctuality.
• Positive attitude.
• Able to life 50+ lbs.
• Able to climb 1-story heights.
• Work from 28’ extension ladder and 12’ step ladder.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge in daily duties.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.

Job Responsibilities:
• Follow all company policies and procedures.
• Always maintain a professional appearance and attitude.
• Accountable to the inventory control of equipment, parts, materials, and supplies.
• Stage all equipment, parts, materials and supplies needed to perform daily installs.
• Conduct deliveries several times throughout the day efficiently and logistically.
• Collect paperwork and payments from field employees and return them to office personnel.
• Follow directions from supervisor and/or dispatcher and complete in timely manner.
• Report to jobsite locations on time as scheduled.
• Communicate to supervisor/dispatcher when arriving and leaving jobsite.
• Report parts and materials needed to dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per company’s’ standard operating practices.
• Complete all required paperwork, forms and invoices.
• Keep warehouse cleaned, organized and stocked per inventory standards.
• Keep all company vehicles cleaned and stocked.
• Use of company vehicle, tools, equipment, parts and materials are strictly for company jobs only.
• Promptly reports any problems with company vehicle or tools.
• Assist Install and Service Managers with daily duties.
• Other duties as assigned.

Consultation Coordinator

Position: Consultation Coordinator / CSR

Department: Sales

Compensation: Hourly Wage BOE
Eligible for performance spiffs

Schedule: 8 am to 4:30 pm, Monday through Friday
Overtime required during high demand.
Rotating on-call responsibilities.

Primary Role: Consultation Coordinator’s primary role is to provide excellent customer, provide internal support to the sales team and to oversee the daily schedule of the sales department; scheduling and dispatching each call prioritizing logistics, skill level and availability.

Supervisor: Sales Department Manager or Owner

Required Qualifications:
• Minimum of two years’ working experience in high level customer service applications.
• Able to learn software applications and use with proficiency, accuracy and confidence.
• Advanced working knowledge of Microsoft Office and Google programs.
• Able to work with a team to achieve departmental goals.
• Able to perform own duties independently with little to no supervision.
• Superior organizational and time management skills.
• Able to stay calm and flexible in stressful or fluid working situations.
• Capable of making sound decisions based upon logic and reasoning.
• Expert customer service skills.
• Professional verbal, phone and interpersonal skills.
• Geographical knowledge of our servicing area or ability to read maps.
• High energy personality and leadership qualities.
• Must be reliable, honest and cooperative.
• Expected to be discrete when handling sensitive or confidential information.
• High school diploma or GED equivalent.

Job Responsibilities:
• Perform all duties in accordance with company policies and procedures.
• Represent the company in a professional & ethical manner consistent with the company’s integrity and values.
• Answer incoming calls and assist clients with scheduling appointments and all other inquiries.
• Schedule sales appointments in accordance with the company’s approved methods to maximum selling potential.
• Track all leads & sales; Produce reports as needed.
• Conduct outbound calls to generate selling opportunities; Includes contacting all third-party leads and clients in our database.
• Accurate, dependable and consistent data entry.
• Maintain a working knowledge of all finance, rebate and reward programs.
• Conduct post-appointment quality assurance calls.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Swiftly and professionally resolve client or technicians’ concerns. Escalate as needed.
• Participate in lead generating company events & trade shows.
• Assist Sales Manager with administrative duties as needed.
• Other duties as assigned.

Administrative Assistant

Position: Administrative Assistant / CSR

Department: General Office

Compensation: Hourly Wage BOE

Schedule: 8 am to 4:30 pm, Monday through Friday
Overtime required during high demand.
Rotating on-call responsibilities.

Primary Role: Administrative Assistant’s primary role is to provide administrative support to all internal team members, managers and owners.

Supervisor: Office Manager or Owner

Required Qualifications:
• Minimum of two years’ administration working experience.
• Minimum of two years’ working experience in high-level customer service applications.
• Able to learn software applications and use with proficiency, accuracy and confidence.
• Advanced working knowledge of Microsoft Office and Google programs.
• Able to work with a team to achieve departmental goals.
• Able to perform own duties independently with little to no supervision.
• Superior organizational and time management skills.
• Able to stay calm and flexible in stressful or fluid working situations.
• Capable of making sound decisions based upon logic and reasoning.
• Expert customer service skills.
• Professional verbal, phone and interpersonal skills.
• Geographical knowledge of our servicing area or ability to read maps.
• High energy personality and leadership qualities.
• Must be reliable, honest and cooperative.
• Expected to be discrete when handling sensitive or confidential information.
• High school diploma or GED equivalent.

Job Responsibilities:
• Perform all duties in accordance with company policies and procedures.
• Represent the company in a professional & ethical manner consistent with the company’s integrity and values.
• Assist owners and management team with producing weekly/monthly/yearly reports.
• Learn all software programs used to conduct business and teach new employees of their use/functions.
• Answer incoming calls and assist clients with their inquiries.
• Accurate, dependable and consistent data entry.
• Inform and educate customers of additional products, services and replacement options in accordance with company guidelines.
• Swiftly and professionally resolve client or technicians’ concerns. Escalate as needed.
• Assist Human Resources with obtaining new employee documents.
• Assist Account Receivable with debt collections.
• Scan, copy & fax documents as requested.
• Keep an organized filing system.
• Maintain a neat, clean and organized office environment.
• Serves as back up to the Service Dispatcher, Consultation Coordinator and Install Coordinator.
• Organize travel arrangements as requested.
• Other duties as assigned.

Sales Manager

Exciting Career Opportunity to Come!

Choose A Career With Midwest Heating & Cooling

HIGH DEMAND

  • Midwest Heating & Cooling is always looking to hire professional, ethical and responsible  team members who have a desire & willingness to reach their fullest potential
  • To best serve our clientele, we are always expanding our teams to ensure we can provide the best services and customer care.

JOB SECURITY

  • We are a rapidly growing residential and commercial HVAC provider serving all of SE Wisconsin.
  • Our business model projects year over year growth of on less than 40% for the next 5 years.

UNLIMITED INCOME POTENTIAL

  • Established & transparent levels of promotion.
  • Earning trade-related accreditations.
  • Commission & bonus opportunities for all employees.